I work with small business owners and specialise in helping them with the admin pieces of their business. I am a big believer in playing to your strengths and doing work you love to do.
Here’s a sample of what I can do for you:
Event Planning
- Research and planning
- Event documentation
- Booking suppliers and catering
- Creating run sheets, including bump in and out
- Confirmation of suppliers the week / day prior
Documentation
- Documenting workflow processes
- Creation of procedure manuals / handbooks
- General data entry and document creation
- Creation / updating Excel Spreadsheets
- Creating PowerPoint presentations
- Document formatting
- Proofread slide presentations, emails, websites and all other copy
- Transcribe live-streams and videos
Managing The Day-to-Day
- Order supplies, equipment and business gifts
- Client invoicing and follow up on outstanding invoices
- Set up recurring payment transactions
- Review of information
- Screen / answer emails
- Manage and maintain client contact lists
- Send emails to a list
Scheduling
- Schedule and manage client appointments
- Appointment confirmation
- Schedule calls / interviews / consultations
- Follow up with clients when they don’t complete tasks or contracts
- ServiceM8: Job Scheduling and managing work flow from quote, to work order and invoices in ServiceM8 software
- Service Titan: Job Scheduling in Service Titan software
Client Focus
- Assistance with new client on-boarding
- Collate and / or schedule Newsletters (Mailchimp)
- Send out email broadcasts to your customer database announcing / promoting your products (Mailchimp)
- Website review
- Basic Website updates (WordPress)
- Set up ‘pre-paid’ debit card payment system on your website (using Stripe)
- Answer enquiries website contact forms
Socials
- Prepare basic weekly social media post plan
Research
- I can assist you find just the person, place or thing you’re looking for whether it’s a hotel to hosting an event
Assign your day-to-day tasks to Me and I will Accomplish them for You!
Your assistance with sorting out all the various owners, getting everyone up to speed and your depth of understanding of what is and isn’t covered, has been invaluable, and very much appreciated by all of us.
Phil Prider
Founding Director, Imparta Engineers
No matter what we asked of Fiona, and what challenge we threw at her … she always would deliver a fantastic product.
Andrew Landroth
Deputy Principal Curriculum and Innovation